PRIVACY POLICY

Shepherd's Haul ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and process your data when you use our services.

Important Notice: We utilize third-party logistics tools and carrier management software. We are a Logistics Business Management & Dispatch Partner; we do not own a fleet of trucks. Our role is to facilitate dispatch agreements, manage carrier operations, and assist with business growth.

If you have any questions or concerns about this policy, please contact us at Info@ShepherdsHaul.com.

1. Information We Collect

We collect personal and business information that you voluntarily provide to us when you register for our services or enter into a Dispatch Agreement. This includes:

• Identity Data: Name, phone number, email address (e.g., for primary contact).
• Carrier Documentation: MC (Motor Carrier) numbers, USDOT numbers, W9 forms, and Certificates of Insurance (COI).
• Operational Data: Driver info, equipment types (Dry Van, Flatbed, Reefer), and preferred lanes.
• Financial Data: Factoring company details and NOA (Notice of Assignment) for payment processing.

2. How We Use Your Information

We process your information to provide our Logistics Management services, which include:

• Facilitating Dispatch Agreements and onboarding carriers with brokers/shippers.
• Managing load documentation (Rate Confirmations, BOLs) on your behalf.
• Verifying compliance and safety ratings (Safety Score, Insurance status).
• Communicating regarding load offers, updates, and operational alerts.

3. Data Sharing & Third Parties

We do not sell your personal data. We may share necessary data with:

• Brokers & Shippers: To book loads and verify carrier authority.
• Factoring Companies: To facilitate payment for completed loads.
• Compliance Platforms: For monitoring safety scores and insurance validation.

4. Motive ELD Integration

For partners utilizing our fleet management services, we integrate with Motive (formerly KeepTruckin) to access generic ELD data such as:

• Real-time vehicle location (for load tracking).
• Hours of Service (HOS) status (to ensure legal dispatching).

This data is used strictly for operational efficiency and providing visibility to shippers. We do not control or own this data; it remains the property of the carrier.

5. Contact Us

If you have questions or comments about this notice, you may contact us primarily via email at Info@ShepherdsHaul.com or by post to: